How to Support Someone Afraid to Speak Straight?

One question we often get asked is this: How do you support someone who’s afraid to speak straight to their boss? One of the most common and costly dynamics inside an organizations is this: People are afraid to speak straight to their leader because that leader holds...
Untangling the Intent & Impact Mismatch

Untangling the Intent & Impact Mismatch

Elevate Your Skill in Addressing “Intent and Impact Entanglements” Negative impacts occur regularly in conversations and can cause significant damage to trust, relationships, and the ability to work together. Growing your skill at noticing and untangling unintended...