Join Lloyd as he guides you through the five core practices of The Collaborative Way.
Lloyd spoke with Meredith Bell on her podcast, Grow Strong Leaders, and in this excerpt from their conversation, he looks at the ways in which our listening impacts both what we can hear and what other people say. You can check out the rest of their conversation at the Grow Strong Leaders website: https://growstrongleaders.com/lloyd-fickett/.New!
Join Marcus Bond, one of our senior consultants, as he guides you through the fundamentals of Listening Generously.
Join Marcus as he dives deeper into Listening Generously and looks at how to recognize and set aside your listening filters.New!
Listening with curiosity and intent to learn—listening for the value or “gold” in what someone else is saying—is a fundamental part of Listening Generously. Join Lloyd as he explores how you can use your curiosity to help guide your practice of Listening Generously.
Last month, Lloyd looked at how listening with curiosity and an intent to learn is essential to Listening Generously. Join him this month as he takes a deeper dive into the practice of Listening Generously by looking at the importance of listening with a willingness to be influenced.
Join the co-author of The Collaborative Way books, Jason Fickett, as he shares a story that illustrates the power of one of the operating principles of Listening Generously: If you’re not being heard, there’s something you’re not hearing.
Take a deeper dive into the practice of Speaking Straight as Lloyd looks at some of the challenges and pitfalls we face as we take on this practice.
Even after practicing The Collaborative Way for more than 30 years, Lloyd’s still learning. Join him as he tells a story about getting some unexpected coaching on how to make a clear and direct request while on a phone call with a customer service representative. It turned into a learning opportunity that anyone who’s interested in becoming more effective at making requests can benefit from.
In our first video edition of Insights and Articles, Lloyd explores the difference between Being For Each Other and making sure no one gets upset. Can I hold a teammate to account for not keeping a commitment (even though they might get upset) and still “be for” them? What does supporting each other’s success look like in terms of Honoring Commitments? Join Lloyd as he explores these issues.
“Do you want me to make a commitment, or do you want me to say what you want to hear?” Join Lloyd as he explores this seldom-asked but insightful question.
When you ask someone to make a commitment, it’s important to remember that you’re both responsible for its success. If you can improve your skills at asking for commitments, it will make a big difference in people’s ability to keep the commitments they make to you. In this month’s video, Lloyd explores the 8 areas to focus on to become more effective at asking for commitments. They’re called The Big 8, and for your reference, we’ve listed them below.
The Big 8
- Establish a Mutual Understanding
- Support Them in Saying “No”
- Don’t Accept Every Commitment
- Why Is It Important?
- Get a “By When”
- Reconfirm Your Understanding
- Check In
- Acknowledge and Follow Up
It’s not easy to say “no” when someone asks us to make a commitment, especially at work. Unfortunately, saying “yes” to every commitment, including commitments we don’t believe we can keep or that we don’t think will forward what we’re trying to accomplish, will result in breakdowns and ineffectiveness. Join Lloyd as he looks at the challenges and importance of being able to say “no” to a commitment and how to navigate the uncomfortableness of those conversations.
Join Lloyd as he investigates how to effectively track and manage the commitments you make as well as the commitments that others make to you.
We call Acknowledgment and Appreciation the “secret sauce” of The Collaborative Way because of the profound impact it has on people. The traditional pathway for this “secret sauce” to move through an organization is downwards—we acknowledge people below us in our organization—but that’s a very limited pathway for something that has such a profound impact. Join Lloyd as explores the benefits of giving acknowledgment and appreciation in all directions: to people below us, to our colleagues across the organization, as well as to people above us in the organization. That’s when it gets extraordinary!
Have you ever seen someone’s hard work go unacknowledged? Have you ever felt like you didn’t get acknowledged for your contribution? Join Lloyd as he explores how you can turn a lack of acknowledgement into an opportunity for leadership.
Join Lloyd as he reflects on how taking on the commitment to appreciate his wife, Lynne, exactly as she is and committing to master the art of appreciating her made all the difference in their time together, especially during the difficult years of her battle with ovarian cancer.New!
As Lloyd finds himself in a new relationship this Valentine’s Day, the power of appreciation to provide an opening for love has been brought home for him once again.
Join Lloyd as he explores how to give a truly great gift to your friends and family this holiday season: the gift of acknowledging and appreciating them with depth.
Join Declan Scott, one of our senior TCW consultants, for his first video in our Elevate Your Practice library! In his video, Declan shows how you can use the 5 core practices of The Collaborative Way to build trust among the members of your team.New!
Join Lloyd as he shares about a simple but powerful perspective for dealing with challenging situations.
In this animation, Lloyd explores how you can use The Collaborative Way in any committed partnership.
The Collaborative Way team wishes you a fantastic year in 2022, and we’re here to support you as you take on whatever it is that you want to accomplish.
Join Lloyd as he reflects on the challenges of the new year as well as the tragedy that hit his hometown of Boulder, CO at the end of 2021. If you’d like to help those who lost their homes in the Boulder County Wildfire, you can donate here: Community Foundation: Boulder County Wildfire Fund.
- An Introduction to The Collaborative Way®
- Listening Generously: The Impact of ListeningNew!
- Listening Generously: The Fundamentals
- Listening Generously: Listening FiltersNew!
- Listening Generously: With Curiosity and Intent to Learn
- Listening Generously: Willingness to Be Influenced
- Listening Generously: If You’re Not Being Heard . . .
- Speaking Straight: Honest and Forwarding
- Speaking Straight: Clear and Direct Requests
- Being For Each Other: Supporting Each Other’s Success
- Honoring Commitments: Forwarding Accomplishments
- Asking for Commitments: The Big 8
- Honoring Commitments: Saying “No” to Commitments
- Honoring Commitments: Managing Effectively
- Acknowledgement and Appreciation: Giving in All Directions
- Acknowledgement and Appreciation: Request When Missing
- The Power of AppreciationNew!
- Give the Gift of Appreciation
- Building TrustNew!
- Start Here: A Powerful Perspective
- Committed Partnerships
- Meet the Challenges of the New Year