It’s not easy to say “no” when someone asks us to make a commitment, especially at work. Unfortunately, saying “yes” to every commitment, including commitments we don’t believe we can keep or that we don’t think will forward what we’re trying to accomplish, will result in breakdowns and ineffectiveness. Join Lloyd as he looks at the challenges and importance of being able to say “no” to a commitment and how to navigate the uncomfortableness of those conversations.