We call Acknowledgment and Appreciation the “secret sauce” of The Collaborative Way because of the profound impact it has on people. The traditional pathway for this “secret sauce” to move through an organization is downwardswe acknowledge people below us in our organization—but that’s a very limited pathway for something that has such a profound impact. Join Lloyd as explores the benefits of giving acknowledgment and appreciation in all directions: to people below us, to our colleagues across the organization, as well as to people above us in the organization. That’s when it gets extraordinary!